Horizon Sales Online Support

Ledger

	How do I enter Batch Receipts?
	How can I add a Sales Refund?
	How can I add a Sales Receipt?
	How can I add a Sales Credit Note?

Orders and Returns

	How do I add a sales order?
	How do I add a manual sales return?
	How do I return a line from within a sales order?
	What do the different colours mean inside an entry?
	How do I back to back a sales order?

Delivery and Collection Notes

Delivery Manager

Quotations

	How do I add a sales quote?
	How do I convert a Quote?

Contracts

	What do the different Deal Methods mean?
	What do the different Deal Scopes mean?
	How do I add a All User Deal?
	How do I add a Group Deal?
	How do Priorities work in Contracts?
	How do I set a contract to show as an Order Pad on HorizonWeb?
	How do I set who can view a contract on HorizonWeb?
	How do I Setup a PACT Contract (for VOW)?
	How do I Setup a PACT Contract (for Spicers)?
	How do I Reprice an Entry?
	How can I turn a contract or quote into catalogue?

Call Off Orders

	What is the difference between a CALL and a CFIX?
	How do I create a Call Off?
	How do I Call Off items from a Call Off order?

Repeat Sales

How do I create a Repeat Sale?

Web

What are the different entry options in the Web daybook?

Call Manager

	How do I add a new call for a trader?
	What can you view from the Call Manager daybook?