HorizonWeb Online Support

        Custom Order Message Settings

It is possible to configure the messages your customers will see when placing an order

These can be changed via the Horizon Web admin page,
simply login to you administrator account and click on the admin link at the foot of the page.
Click on the Overrides and then select the Custome Order Messages

The Messages and their default messages are as followed:

Message Type Default Message
Default Authorisation Message Your order has been sent for authorisation.
Mandatory Authorisation Message Your order has been sent for mandatory authorisation.
Message when spend limit exceeded You have exceeded your spend limit.
Message when budget limit exceeded You have exceeded your budget.
Message when none contract items ordered You have ordered none contract items.
Custom Save Order Message Your order has been saved. Thank you.
Default Order Message Your order has been placed. Thank you.
Customer Sales Invoice Order Message Thank You for your Payment. You will receive a confirmation email shortly.
Customer Message on Order Confirmation
Overrides default order message
Your order has been placed and an email confirmation sent. Thank you.

To change the text, remove the default text from the box and replace it with your own message.

Once you've entered all your messages, click Save Setting. Now when your customers use your site they will see your custom messages instead of the default ones.

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