HorizonWeb Online Support

        How do I get additional/swaps working online?

Swaps, Switches and Additionals online are carried across from horizon, for help with setting these up see:

How do I set up an Additional/Swap?
How do I set up swap classes?

Once the swaps are set up there are settings on each contact that need to be set in order to configure the behaviour of the swap, found under the web-rules tab on the contact.

The settings are used to dictate if the user can see the swaps 'Show Swaps', when they are offered the swap whether it is already selected for them 'Default is Accept' or if you are going to give them the option alltogether 'Allow Choice'. So for example, if you didnt want to give them the choice and force them to take the swap you would tick all three options.

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