HorizonWeb Online Support

        How do i setup authorisation for items that aren’t on contract?

To setup a customer to have authorisation for items that aren’t on contract you firstly need to browse to the specific trader and then select the contact button.

If you require to select contacts across branches if you browse to settings and yes/no options on the trader you need to set the option Select All Contacts, this means you don’t have to setup contacts multiple times.

Tick the None contract items require authorisation tick box.

From the Authorisor drop down menu, select the customer contact that will receive the order authorisation email.

If you then require a second or more contacts to receive the order authorisation email, place their email address in the Authorisor Email CC are separating each address with a semi colon.

Then confirm the settings using the Confirm button.

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