HorizonWeb Frequently Asked Questions

        I've changed a product's image but it's still displaying the old one.

The most common cause of an image not updating on the website after you've changed it from horzion is that the website stores copies off the images to speed up loading when people access your site.

To clear out these copies and force the website to get the new images from your database, Login into your admin page using your administrator account. Click the 'Clear Image Cache' button, this may take time depending on how regularly you perform this action and how many images have been cached on your server.

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