HorizonWeb Online Support

How do I setup the Lost Password Message?

To setup the Lost Password Message for HorizonWeb you need to go into Horizon in the ‘Setup’ section and select ‘Web’.

If you go onto the ‘Lost Password Message’ tab you are then able to enter your plain text or html text to display in the email that is sent to the customer if they click the lost password link.

There is a key that you can use include in the text to show the users password, this is as followed:

@password@ - shows the users password

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