Horizon Online Support

    3.1.2 Selection Options

You can also select from the following options to bring back more actions:

• Include completed
  Displays completed calls.



• Show Notes
  Displays the Actions Description.



• Show Unassigned Actions
  Displays actions that have not been assigned to a user.



• Include Auto
  Displays any actions that have been created through Command Centre)



• Show All
  Displays all actions.



• Select between Customer and Lead Actions
  Customers (Displays Internal, Sales and Sales Delivery Actions) and Leads (Displays Internal, Sales Leads and Web Leads).