Horizon Online Support
FAQ - Why arent the Ranges, Groups and Sub-Groups Updating?
When importing a update to update your range, group and sub-group you are require to tick the Overwrite Bossf option on the Import Product File screen.
Please check when you run your import that this option is ticked.
Note: To set the option is a manual task; it cannot be pre-defined on the import.
Back To Horizon > Import Product Files